Policies
Important information about how we work, what to expect, and your responsibilities as a client.
Our wellness services are complementary and non-diagnostic. They are not a replacement for conventional medical care. By booking an appointment, you acknowledge that you understand the nature of our services and agree to our terms.
A suitability assessment may be conducted before a session. Please inform us of relevant medical conditions, implanted electronic devices, chemotherapy, strong medication, pregnancy or other concerns before your appointment.
Appointments are subject to availability and must be requested in advance. By appointment only.
We kindly request at least 24 hours notice for cancellations or rescheduling. Late cancellations may result in a cancellation fee. Please contact us directly to cancel or reschedule your appointment.
Payment is due at the time of your appointment unless otherwise arranged. Receipts can be issued for payments received.
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our wellness services. We do not share your information with third parties without your explicit consent, except where required by law. You have the right to request access to, correction of, or deletion of your personal data held by us.
Clients are responsible for providing accurate information during suitability screening and for informing us of changes to their health status between sessions.
Important: If you have questions about these policies or your specific situation, please contact us before booking.
Get in touch2026 Swakop Wellness Centre.
All rights reserved.
Services are complementary wellness support
and do not replace medical diagnosis or treatment.
